Stopped in here while on a business trip to Las Vegas, rented a bike to do a night ride with a local club and then to ride Red Rock Canyon. Got excellent, friendly service from Roger. The other workers seemed like a friendly bunch too -- so much that the New Yorker in me was a little suspicious! But they're legit.
Totally a positive experience. They put on my pedals, carefully inspected the bike, gave me two bottles of water, and patiently explained any questions about routes I had. I'm a relatively experienced cyclist, 100 miles a week or so for the past decade in the summer. Newbies and super-pro's mileage may vary. If I'm ever in the Las Vegas area again, I'll definitely rent from here.