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  • Horrible!! Every employee in this place is rude and lazy. I ran in to pick up a few things and pick up my online order. I found what I needed right away, then went back to the online pickup area. The online pickup area is not supposed to share a register with layaway, but that's what they were doing anyway. So I stood in line behind people with baskets full of stuff, having the employees ring it all up, then picking and choosing which few things they would take out to keep it in their price range. Finally, I get to the front of the line, and the employee scans my printout. "Order not found". So she tries entering it, tries my name, etc. Nothing. So she goes to look for it in the back. She's gone almost 10 minutes, and comes back empty-handed. I tell her, "I think I saw some of these out on the floor, is it possible my order is out there and didn't get picked yet?" She says she'll call over and see if they have 4 of them, which is what I ordered. She walks into the back - why do you need to walk into the back to call? Another 10 minutes go by, and by that time, I had had it. I went over to the section in the store myself, found 4 of the item I wanted, and brought them to the front. I paid for them (again), then called the online customer service when I got home to cancel the online order. The only reason I bought online in the first place is because most stores don't have 4 of this item, and I wanted to make sure they had it before I went over there (this WalMart is 25 minutes from my house). As I'm checking out, the checker NEVER even acknowledges my presence. I pay, and as I'm double-checking my bags, I ask her where a set of small hooks is I bought. She says, "you didn't put them on the belt." Yes, I did, lady. I distinctly remember. I check my bags AGAIN - it's not there. Finally, as she's still checking the guy behind me, she says, "Oh, is this them?" She has dropped them on the ground at her feet. I have to wait for her to finish checking the guy behind me before she'll check that one tiny item she forgot, and I can leave. NEVER going to this WalMart again. I may never go to ANY Walmart again.
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