We have used Bulwark for 3.5 years now and have been truly satisfied with their service. Our current tech Max listens to our requests and really covers the home to prevent as many critters as possible. This past summer was hellatious with scorpions in the neighborhood, and we had a few in our home. However, Max accommodated to insure our children and pets did not have awful encounters with them. Definitely the scorpion food source has been eliminated by Max, and we're grateful. We have neighbors still dealing with scorpions despite the cool weather. I do like also that Bulwark responds quickly if we need Max to come back out in between scheduled visits. It's one less thing we have to worry about. Keep up the good work and Happy Holidays to you all. Getting us access to paying online will be wonderful!