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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I was introduced to Uber a few weeks ago, and was intrigued by its service offerings. A taxi at your door with the touch of a button, with no need to deal with the fare and tip at the end of your ride? A black car service whenever you want it, without a reservation? As someone who is terrified of driving around the city, and pretty terrible at hailing taxis off the street, these words were like music to my ears. On the evening of a brutal ice storm, which happened to coincide with my birthday dinner, I decided I would give Uber a whirl and use the app to hail a taxi to the restaurant. I punched in the information in advance and the app gave me an estimated arrival time of approximately 10 minutes. "Great," I thought to myself. "Plenty of time!" When I was ready to hail the taxi, I eagerly gave the app the green light - and was notified that there weren't any taxis available, and to try again later, or to get a black car. So I waited a few minutes and tried again, and again, and again, to no avail. No taxis were coming my way. As the clock continued ticking, and my panic at being late for my reservation grew, I decided to try the black car service instead. Somehow the markedly more expensive black car service worked, and I received a text message letting me know that my driver was en route and would be arriving in 9 minutes. So I went downstairs to wait, and received a text 10 minutes later than my driver was "arriving". No sign of a car anywhere. After waiting 5 more minutes, I ended up frantically running outside to hail a taxi off the road, after which I received a text from the driver saying he was lost and asking for directions. Overall, the ordeal turned out to be more of an inconvenience than just hailing a taxi myself to begin with. The price estimate for a taxi on the app ended up being several dollars more than what I ended up paying, even with a generous tip. I don't understand why I got a text saying the driver was arriving when he was lost and didn't even know where he was going. I wish there were more taxis available, although given the weather, I suppose it's understandable that it would be a busy night. Not sure that I would trust this service again -- its promised ease and reliability really failed to deliver.
http://www.openvoc.eu/poi#coolReviews
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