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  • Been a Chili's goer for years. This is the WORST Chili's I've ever been to. Service sucks, Curbside ToGo sucks, food is always lukewarm at best. There's literally nothing about this location that falls in line with the brand, other than the menu. Been there on busy days and they can't handle the amount of people. Been there on slow days, where it's not unusual to wait 30-40 minutes to be seated, then end up with zero drink refills and food that's cold, and half the time missing essential items. Curbside is slow, and we have always ended up just walking in to pick it up. That's if it's actually open...normally you walk in and there's a sign telling you to go to the overpacked bar. The managers need to relearn their jobs, or be replaced. Where's the DM or GM for this restaurant? Do they even have those roles over their area? Are they even checking this place out on a regular basis? Very disappointing location...sucks it's the only Chili's in this town.
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