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  • Such high hopes. So easily shattered. Here's how: 1) 65-minute wait. Ok. Ok... we showed up on a Friday night. We should've known better. ------------------------------------------------- 2) Pushy people in the bar. Some thoughts while I waited at the bar to be seated: "Geez, we're all waiting for the same table... this is gonna take forever" "Stop breathing on me" "Where's my drink?" ------------------------------------------------- 3) The draft machine broke. Damnit. ------------------------------------------------- 4) Scoring a bar table a few minutes before the buzzer went off. Walking over to reception to say that we got a table at the bar area, and no longer need the buzzer. Going back to the table, excited that you can FINALLY eat... but not being served for 20 minutes ------------------------------------------------- 5) Waiting another 15 minutes before the waitress comes back to take your order... but still needing to waive her down to do so. ------------------------------------------------- 6) The food took forever! AND when we received it, it was just put in front of us. Practically dropped like a hot potato. No parmesan cheese offered. No freshly cracked pepper offered. This is a steakhouse, right?! ------------------------------------------------- 7) AND another waiter (who was helping our initial waitress) had the balls to say "Did you guys switch seats on us?" when he reached to put a plate in front of me and I pointed to my friend across the table to say it was his. Um, how about... you're buddy doesn't know how to write orders?!! ------------------------------------------------- 8) AND another waitress (who was helping our initial waitress & the aforementioned confused waiter) made the same mistake of putting food in front of the wrong person. MORE proof that our waitress just kinda sucked. ------------------------------------------------- 9) The bill came out in a flash! This would be excellent, but she didn't even ask if we wanted dessert. Geez.... don't you know that when we consume more food and drinks, your tip gets bigger?! fundamentals... fundamentals... ------------------------------------------------- And last but not least: 10) PAVE THE DANG PARKING LOT! ALL OF IT!! It was rainy and windy and effin' cold on Friday night & I walked through muddy red clay and puddles trying to get back to my car. I want new flats!! I've been to The Keg in the past (other locations). The food is on par with other Kegs, but this has got to be my worst service experience. It was my first & last to this location in Oakville. Get it together, people. *Sigh* And I was so excited to go to a great steakhouse closer than Toronto...
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