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  • Customer service is lacking. Received a beeper and told it would be a 10-20 minute wait last night. I started walking towards the bar to wait for our table and the manager asked me where I was going. He thought I was going back to seat myself at a table. While at the bar I saw several available tables and asked about them. Apparently some sections were not available for seating because they didn't have enough servers. After what seemed like a long time at the bar, I went back to check on our table. The hostess, VERY SMUG, said you have been waiting 17 minutes only and I said 10-20! Any place else would have apologized for the wait, rather than acting smug about being correct about the 20 minutes. We finally got our table and the waitress brought cold rolls. We ate them because we were starving. The waitress took our empty basket and didn't come back with more. We had to ask about more rolls. When she brought them, they were cold again. We asked for hot ones which she did finally come back with. The rolls are what people come for! The service last night was very disappointing. Normally we sit at the bar but because there was 4 of us, we wanted a table. There are many restaurants in the area. One shouldn't have to put up with a snooty hostess and bad service.
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