Total disaster from start to finish. We went in New Years about 6:30 or so. We were told there would be a 10 min wait. it was 30 min, and when we were seated there were at least 8 empty tables. Service was seriously lacking, servers and even the manager were sliding their butts on the back of our chairs because they were to lazy to walk around, lifting large trays over as they slid through. The food took way longer than it should have and was cold when it arrived. My little girl wanted some more fires, after waiting more than 20 min for a refill, were told it was going to be a while because they had to fill orders before they could refill my daughters fries. The restroom was discusting, there were towels on the floor and two of three stalls had no toilet paper. I've had better experiences at McDonald's, we couldn't have had a worse first meal of the year. Needless to say we will not be returning.