Went to Chili's yesterday night and was disappointed yet again by this Chili's. Second time we've had slow service and it's taken 25+ minutes to get our food when they aren't busy. I would understand if they were short staffed but there are visable servers hanging out eating snacks and talking loudly. The host is in her own world while guests wait up front to be sat (including us). Honestly fool us once shame on you, but fool us twice shame on us. We plan to take our business elsewhere as it's obviously getting worse.