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  • I did not have a great experience here. I come to Jiffy Lube clearly, for quick service, not because it's the greatest, and the service here was not good. First of all, I am ushered into a waiting room gruffly by (Manny? Mark?) when I arrive, and am quoted for the price to repair a brake light that has gone out and an oil change. I am not told a time estimate, but to pick up my car before 6:00 p.m. This, of course, is after rejecting every other offer for services unnecessary. I never receive a single call on when my car is done. I get off work at 6, so I have a friend drop me off. I call to make sure my car still exists, and am WARNED by the same man (Manny, Mark?) that I "have three minutes to come and pick it up". At this point, since my car has just been threatened to be held hostage by the scary mechanics at Jiffy Lube, my friend beelines me toward the store only to find a mechanic pulling the garage door down to close with two minutes remaining. Even as I jump out of the car and run to the door, flailing my arms and yelling that I am picking up my car, he is still attempting to pull it down. I finally make my way inside, and the same man (Manny, Mark?) is there to check me out. He makes a small comment of "You almost didn't make it", to me, another small warning that apparently, Jiffy Lube takes cars hostage, and has no customer service at all. All of this effort, only to find that yes, they did change the oil, but in the process, did NOT change the brake light as I was told they would, and somehow managed to disconnect my radio, so it not will not work unless I enter some code. (?????) I wasn't aware the the oil pan and radio are connected.... LESSON LEARNED: Don't skimp on your car, take it to nice places, and never go to this Jiffy Lube. Ever.
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