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  • Unfortunately I have to give this store 2 stars based on 2 poor customer service experiences in the past week. The first time, I got home and realized that the woman who rang me up forgot to put merchandise in my bag. When I drove back later that day to get it, everyone at the counter treated it like this was a fairly normal occurrence and there was no apology offered. I did like the selection of bags and thought it was probably a one time bad experience and stopped by to look for a new bag. A few days later, I was at dinner with friends when I realized the first time I was using my new purse, it still had the massive security tag on it. Again, I arrive this morning to have it removed and no apology. I did give it two stars though, I got some great deals on designer brands and they have a great selection of cute inexpensive costume jewelry, think Charming Charlie but half the price. For less expensive brands you can get great value for the money. That being said, I really REALLY value great service at any price point. So, for prices I recommend this location, just know what you're getting into with the service.
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