After using this U-Haul location a few times over the last month or so, I have mixed opinions about this place.
Most of the guys are pretty helpful and courteous, but they seem to be constantly understaffed, so be prepared to wait a while, especially at the end of the month.
It was very hit or miss in terms of quality of service. A couple times my trailer was ready right away and I was in and out with little fuss. One time they prepared the wrong trailer and almost gave me an empty one instead. Another time, nobody knew how to handle U-Boxes, so I had to wait until the ONE employee out of four could process my order as others went right through the line. Also, the first time I rented, my trailer had about 50 moving blankets, and the second time it had zero.
It seems like no one there completely knows what's going on, despite their best intentions. A true makeshift operation.