This is by far the slowest Einstein's ever. If i was judging based solely off the food, they'd get four stars, but the fact that it can take 15+ minutes for a bagel is ridiculous. The staff are never friendly and it looks like their sense of teamwork is non-existent. Maybe they need some more customer service training? I have to resort to a Starbucks bagel in the mornings cause who has time to wait around here forever?