I wanted to give this update after being personally contacted by the owner. He sincerely apologized and let me know that Braylow was reprimanded, and gave me his number in the hopes that fiancé came back and I ever had any other issues.
He has gone back (not to Braylow and not being able to find another close barber in henderson) and is now getting his cuts by Jerry. I have not yet met this man as I refuse to go into the establishment still but he's doing a great job!
My reasoning for changing from 2 to 4: owner's sincerity, quality of Jerry's cuts and according to fiancé vibe has gone way up!