Use to love this place. Had not been in years, ordered their southern bowl for take out and received the hardest biscuit, very little gravy and tasted like yesterdays food. I called in immediately and would not be writing this if manager would of helped. All I wanted was my $10 refunded but she would not since I used a debit card but Hey I could get Bear Bucks. I hate to try and be forced to retry a place if they gave me bad food first time. This should be a choice not a must to get any kind of relief from bad overcooked food