The best thing about this place is being able to get a passport on a Saturday afternoon!
When I arrived for my 10 am appointment, I was told by a real snippy lady that it was going to be a while since she was backed up. OK, I've got nothing but time to wait....
When I finally got called back she took my photo, a horrible photo. She was standing above me so I'm looking up. You can see the white in the bottom of my eyes and I'm all "cheek". A normal person would have taken the photo head on. When I asked about why it's such an awkward angle, she huffed and said she could retake it if I absolutely need to. No worries lady, I'll just spend the next decade with a horrible passport photo.
She was quick but good golly she needed a snickers bar to improve her mood.
The website says it's $10 for a photo, it's actually $12. Don't bother telling her that though...
5 stars for getting my passport on a Saturday
2 stars for your crappy attitude.