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| - If I could give this place more than 5 Stars - I definitely would.
I decided to stay over at my boyfriend's apartment complex right in the heart of NoDa over the Halloween weekend to partake in fun festivities and as we all know, there is pretty much ONLY street parking available in the vicinity. Per the usual, I park my car and leave it there for the duration of my stay and we just trolley around his car while mine is seemingly safely parked. Spoiler Alert: THIS WASN'T THE CASE.
I am a lucky son-of-a-gun whose little cute toyota got hit pretty badly. Thank you Mr/Mrs Hit-and-Run @$$h0le. (Yes, I am still angry about it) From the outside, the superficial damage wasn't too bad but my car was completely undriveable.
Based on Yelp, the vicinity of where I was and USAA's awesome app that lets me grab a tow, I quickly called King's Auto and they were more than receptive of my situation, my car and my despair. (I was definitely loosing my cool)
Johnny - the owner - has it down pact. He told me everything that I needed to hear (They specialize in Toyota's, they work with USAA adjuster's if needed and more). He even told me that I didn't have to come to the repair shop, I could just stay at my boyfriend's apt and would call me with his findings and estimates. He didn't want my idly sitting at his waiting room for nada. I appreciated that so very much.
True to his word, he called me every time there was an update to my situation and a little over 24 hours after the incident, my car is good as new. I am truly so grateful that I happened to meet Johnny and his team despite the dire situation. They were the light in this whole ordeal. He truly made what is usually an awful situation very easy and accommodating.
Lastly - because of the type of repair and parts needed for my vehicle, I was expecting to pay close to a grand but the prices were very reasonable. Most genuine experience I've evereverever had. Usually I feel depressed walking out of a car shop knowing that I got played or ripped off. Nothing like that with King's.
I DEFINITELY recommend King's Auto Repair in Plaza. Forget how it looks, or the neighbor it's in, because the quality of service surpasses none.
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