Worst customer service I've experienced in years. Called to place a small togo order and asked what pastries they recommended. Non-helpful one word answers was worse than pulling teeth. I was ready to place my order and told I had to be transferred to the supervisor to do so. Supervisor was very unpleasant and acted annoyed while taking my order. After providing her with my order she asked for my credit card information. After giving my credit card information she THEN proceeds to tell me my order will be ready for pickup in 2-hours. I then explained I was calling ahead so it would be ready when I get there in 15-minutes and informs me that is their status quo. Why wouldn't you explain this before taking someone's order and charging their credit card?