This was my first time into this particular store. It was very clean well lit and organized.
I did not require assistance from any employees so I cannot comment as to their helpfulness. When I checked out the counter help was very congenial and speedy with the entire process. she carefully looked over all my items to ensure there were no tags on them that would beep at the door.
With regards to price, I picked up a suitcase here that was a full $15 less than the exact same model at Marshalls and TJ Maxx. That kind of competitive pricing will bring me back to the store for a second visit.