Although the body work done looks really good; it was an aggravating experience. The work took a little longer which was fine; the front end damage was extensive. Yet they didn't even attempt to contact the insurance company regarding the alignment with the excuse being insurance company's only cover alignments when direct tire impact occurs. Not true, I sent all the paperwork substantiating my claim and I was reimbursed by the insurance company for the alignment I had to have done. The headlight they replaced was not aimed properly, and even though they are open on a Saturday and evenings until six they were unable to accommodate my schedule for their mistake; which resulted in my taking time off for it to be fixed. And when I called about the headlight to begin with I thought it was rude and uncalled for him tell me it would come out of the technician's pocket. Was this to make me feel guilty? Is this how they treat their employees? I won't use Suburban again.