They're nice, but I've been here countless times to get my eyebrows waxed for several years and out of all of those times (a few times a year since I was like 13), I've maybe been pleased with the job they've done twice. They do not take their time and they don't even seem to care what the outcome is as long as you pay them for doing the job... Only reason I keep going back is because it's familiar and I'm not sure of many other places in the area to go to, but I'm sick of always being dissatisfied and always having to fix what they've screwed up.