I hate giving local restaurants bad reviews but this place is in need of some major improvements. I also don't see this so much as a bad review but a critique that will hopefully help the owners make some changes. I wish more business owners would read their reviews and try to take them to heart.
We went there on a Saturday afternoon and were the only customers. It feels a little depressing when you walk inside. The space is big but unfortunately doesn't have a good vibe to it. The walls are in extreme need of a fresh coat of paint and the bench covers are all ripped and fixed with ducked tape. Music comes from a radio with a lot of advertisement. It just doesn't feel good to be there...
As far as food goes, I think most people would compare this to Genghis Grill, where meat is fresher and the sauce and seasoning selection is much larger. Shredded, frozen meat just doesn't look that appetizing. Maybe they are just trying to cut costs on all the wrong places.
Price is a little too high in my opinion, especially considering the location of the restaurant and the quality of the ingredients. Then, also, please, if you are the manager and are reading this, get rid of the 75 cents for the to go box. It just seems unreasonable to pay to take food home that you have already paid for. I understand and know that a lot of all you can eat places have a policy that doesn't allow to take left overs home and that is reasonable. However, if you only pay for one bowl you should be able to get a to go bag, for free. Obviously this has upset customers in the past and I just think that 75 cents aren't just worth losing a customer.