We've been looking for a new Mexican spot to go to and we came across this spot. I've operated food & beverage outlets in major strip properties, nightlife and gaming. I know the difference between exceptional service and unacceptable. I rarely give reviews or ask to speak to a manager since I hardly get wowed.
Last night I got wowed, our server Victor did an exceptional job from greeting, following up after a couple bites, suggestive selling us a dessert.. all with a smile. Great kid
The food was very good, packed with flavor. I suggest the Mexican Bowl and my fiancé was very pleased with her enchiladas..which she ate the leftovers this afternoon and still delicious.
For those of you that review restaurants, spend some time in a kitchen or work the floor to give your review any sort of merit.
We've all had out bad nights, speak with the manager first before you bash them on social media or yelp. Give them the opportunity to fix it, then again we live in a passive aggressive society. If you don't have the guts to speak to a manager, send them an email.
Base your decision if they respond or not.