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  • From bachelor parties to weekend getaways, it's always a pleasure staying at the MGM Grand. Close to the center of the strip, lots of great restaurants for anything from quick to fine dining, TWO Starbucks' locations, fairly generous craps and blackjack tables haha. The lady who helped me check in for our stay this past weekend was exceptionally cheerful and helpful. She asked what in particular brought me to Vegas for that weekend. I let her know that it was a reunion of sorts and that we were all staying in 3 or so different suites at the MGM. Long story short she was nice enough to upgrade our suite and even send up a comp'd bottle of champagne for free!! The hotel employee who brought up the champagne even addressed me by name and specifically asked "I hope this weekend has been to your special expectations" with a smile. WoW. Talk about great customer service. The pools and day club, the restaurants, suite amenities, and most importantly the supreme customer service. What a great value at a reasonable price. It's always nice to go to Vegas with friends and/or someone special (wherever you stay, on the strip or downtown), get more than you pay for in the area of suite upgrade accommodations and free bottles, have the time of your life, get treated like a king, and then come up huge at the tables to equate it to a free trip! -civilities.
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