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  • This review is about the delivery service. I enjoy leaving my office for lunch but have had to stay in recently. I decided to use my Panera app and order online. The online ordering system is really easy to use, but you need to be precise on your order. My first experience ordering online was a breeze and I received everything I asked for. The only downfall was that the Mango smoothie I ordered did not taste completely blended. I let it go and moved on. I then ordered online a second time, same exact order and I am not sure what happened, but it wasn't great. The salad I ordered was loaded with bacon bits which I did not order. Don't get me wrong, there is a time and a place for bacon but I am trying to eat healthier so having my salad LOADED with bacon bits was not what I wanted or needed. The second problem was I did not receive my Mango smoothie. Lost a Star! I called right away and finally someone answered. I explained what had happened, and the woman told me the smoothie would be on it's way. Great! Within about 10 minutes, the smoothie arrived. Again, disappointing and not blended properly. All I could taste was orange juice.....this is supposed to be a MANGO smoothie. Just about the time I finished my lunch another smoothie was delivered. WOW! Really nice of Panera to provide me with two smoothies but even the third one stunk, again not blended and very watery. I am not sure who is making the smoothies at this location, but I think they need to attend a class in The Art of Making a Smoothie or take lessons from the location in Boca Park as their Mango Smoothies are simply the best! As for the cafe, it is just like all the others but this location is very convenient to where I work so I have been in a few times. I like the Panera products but the delivery service needs to make sure that all orders are correct and not include random ingredients that the customer didn't order.
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