I haven't purchased from this dealership yet, but I was very impressed with the customer service, attitude and knowledge of our salesman, Michael, during our test drive of the Mazda CX 5. First he introduced himself to our kids also, which is surprisingly rare. He offered us all water. Then he pulled the two models of interest to us in the parking spaces right outside so we didn't have to walk all over the lot. He knew all the answers to my questions. He showed me all the features on the car, but wasn't at all pushy. We drove one model with him in the car and he wasn't overly chatty, which was great. Then he let our family drive another model alone since there wasn't quite room for five. I haven't decided yet on a make and model, but if I do go with the Mazda CX 5 or the Hyundai Santa Fe, I will certainly call Michael first to try and make a deal.