Excellent service. Scott answered right away to explain the service and make an appointment that fit into my moving schedule. Because they were already in the area, Scott called to say they could come by a day earlier than scheduled! They took two fake leather recliners and a nice hide-a-bed sofa. He said if they sell within 3 months, I may get 20-50% of my fee back; and if they are donated, I will get the donation receipt. I will update my review if I get any benefits back.