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  • There are several reasons why you should stay away from this business but the top two are food pricing and customer service. The latter is why Jason's Deli will fail and file for bankruptcy within the next 3 to 5 years. #1 They did not hire a great staff. #2 Even one of the owners of this location Christopher Salen did not listen to the customer. #3 Did not take immediate action to unsatisfied customer. No matter what the situation, never tell your customers that they are wrong. Even if your customer was the one at fault, you do not want to point fingers or make him/her feel embarrassed. The main priority is to sort out the problem and continue to ensure that your customers have an enjoyable experience in your operation. #4 Don't tell customers that "It's your policy" There is nothing more infuriating for a customer than to hear than the words "It's our policy." This implies that your restaurant is inflexible and unwilling to work out a solution that will ensure that your customer has an enjoyable experience. If you want a better dining experience with true competitive pricing on menu items do not go here. On a health note: I strongly believe that meat is stored improper where it fails to meet Nevada Health Code requirements so BEWARE!
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