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  • This is the first time I've ever walked out of a manicure. The place doesn't look very clean so I asked them if their tools were sterilized prior to using them. They seemed confused by this question, which was my first concern about going ahead with the manicure. The manicurist said she would soak the tools in rubbing alcohol prior to using them, so I agreed to go ahead with it- big mistake. I already had shellac on my nails which they had to take off, but rather than letting the nails soak in acetone, they began picking and filing my nails as if I were picking them off myself. Afterwards, the manicurist pulled out the cuticle cutter. I asked if she was going to soak my hands in warm water before cutting my cuticles. She said that wasn't part of the manicure so I told her not to cut my cuticles because my nails were extremely dried out from the alcohol. Although, my nails still had remnants of my last manicure, it seemed as though she was preparing to put color on already. I asked if she was going to finish taking off the rest of the old polish before putting a new coat on, she said it wouldn't matter once the new polish was on. At this point, I decided that I didnt want to go through with the manicure. I told her that and I was met with instant aggression by the owner who came over and demanded I pay for a full manicure. I told her that all I had done was have the polish removed. My nails weren't filed, cuticles weren't cut, hands not soaked, nor was polish put on, so I asked how she was justifying charging me for a manicure? She responded saying "fine pay $10 for polish removal. Don't ever come back here!" and I happily obliged. In short, if you're looking for a cheap manicure, I would NOT recommend coming here.
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