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  • They have changed their valet parking so now even if you drop $1k shopping you don't get comped for the parking and still have to pay $25. Ridiculous. The door man was missing today. No sales person greeted me or offered assistance. I had to repeatedly ask people for help. I went there looking for a tailored alpaca or cashmere coat or perhaps a thin, draped shearling, either way, about a $1500-45000 coat and was only helped when I approached them directly and asked for help. Then they were friendly, but I could also sense to the typical commission-based potential customer evaluation stare. I realize I don't look Iike their core demographic but I thought they were trying to be more inclusive lately. Holt's has been trying to improve their notoriously snotty attitude in the last few years and it is better but it still lingers in the air like a bad smell. And the selection was bizarre; even the salespeople commented on the dearth of selection this season in coats. A million Canada Goose but about four Mackage non-parka coats. Off to Saks I go a-seachin'!
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