This company is a joke! I have been so patient with them. If you didn't sign a contract with them run to a different place. They will start and not finish the project. Every week they say you are on the scedual and then no phone call nothing! You have to keep calling them to get a response. A total lack of management the hand doesn't know what the foot is doing. I have tried everything to get them to take action and all I get it next week we will be there. Landscape isn't done spa is still in limbo. Just save yourself the time and headache and read reviews find someone else to do the job. They are nice people just not worth working with on a spa pool or landscape job.