I visit this Chipotle often for lunch and have always been very satisfied with my meal and the service!
As you can imagine, it gets PACKED between 12-1pm for the lunch rush, but honestly it looks a lot worse than it is! I've been in a line that wraps all the way around the dining room and down the hallway and am still usually out the door with my food in under 15 mins.
Quality of the food has always been good and their staff is always polite and smiling. If you're not into the crowd, go around 11 or after 1 and you'll be fine.