We recently had lunch here. The food is very good, but the restaurant is far from perfect.
1. We arrived at noon yet it was very warm. According to a sign on the door it said to close the door to keep everything cool. It seems they have a/c issues.
2. We both ordered calzones. My girlfriends order was wrong. The waitress says the cook has often gotten orders wrong. We had to wait 10 mins to get correct order.
3. There was only 1 waitress. There was a large party. Trying to get her attention was a challenge.
4. I only got 1 napkin and could not get any more. You would think a pasta place would have more napkins??
5. Even though our order was wrong we were charged full price, nothing was comped. We were also charged $1 for ranch. We were never told the ranch cost money, and most places give you ranch for free
6. The bathroom was really gross, but ironically cooler than the eating area.
With so many good restaurants in Gilbert I see no reason going back to this place.