I have been going to Bangs salon for the past three years and I have to say as a regular customer I have been very pleased with my service. Edith the owner is very professional and runs a very classy salon.I feel the salon is sophisticated and one of the most upscale salons in Cleveland.I call I make my appointment with D at the front desk who is always so pleasant which is so appreciated.Thank You for wonderful service!!!!! NIKKI