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| - I wish I read the other review before I decided to go in. )=
They got me with their "receive two services for free" flyer from the mail. I paid $42 for a Brazilian wax, eyebrow wax and underarm wax (I got eyebrow and underarm wax for free) which I didn't think was a good deal at all granted the quality of service which is NO QUALITY. I've paid more or less the same amount for all three services in the past before tip at regular price.
I've been waxed all over the country (most of them in L.A.) and I have to say that European Wax Center gave me the worst waxing experience EVER. Their employees were super nice, but you can tell that they've been overly trained and are literally speaking off scripts. They also tried upselling me everything from overpriced products to purchase of membership and future services. That just takes the personal experience away which is very bad because body waxing is already uncomfortable enough so the environment should be personal and warm.
It also bugs me that they didn't tell me exactly what "European Wax" meant before getting me naked. It's a no strip wax which only dries at certain room temperatures so it was chilly in there, and there was nothing they can about it like turning up the heat because the wax only dries in cold temperatures. I asked for a blanket or towel and they couldn't even provide that. Once the wax dries, it hardens and they pull that off. The wax they're so proud of couldn't even handle taking off the fine hair so they had to go over every area at least twice. That's not only painful, but also ineffective.
I asked the aesthetician, Aja, how long she's been waxing and she said "less than a year". I didn't have to ask her that... I CAN TELL SHE'S INEXPERIENCED. Not only did she leave ingrown hair, she also left a bunch of hair behind. I would've insisted on having it corrected so I can be completely bare (which is how wax hair removal should ALWAYS be), but she already went over every area at least twice so I was in pain. She was careless, heavy-handed and paid no attention to detail. Stray hairs were left behind everywhere and my eyebrows are now uneven. There is no way I would recommend this establishment to anyone, nor will I ever be back. I'd rather go natural!
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