I don't have a regular pedicure place, and decided to give this place a try while out running errands. It was clean, the staff was friendly, though not chatty. I got an express pedicure with callus removal add on. I have a chemical burn on the top of my foot from the callus remover gel - she put it on with gloved hands then grabbed my foot, After she sanded my feet onto a piece of newspaper - she took it outside to the front and threw away the paper in the shopping center trash (?? weird!). With the polish she complained several times about how small my baby toe nail was (yep, I know it's small, put a glob on and maybe something will stick! don't whine about it!) And post polish there was no just hang out and let yourself dry time - she put on my shoes, checked me out and shuffled me out the door. By the time I got home both my big toes were messed up - I guess I should have just chilled in the car for a bit - and had my own dry time.