Service department is very bad. Had an appointment for an oil change and 10,000 mile check. Made an appointment. Drove in exactly on time.
Now, there are three to four service people sitting up front just as you walk in. They are all looking down working on their computers. I said good morning to the first person, she looked up and just gave me the "what do you want?" look. I gave her my name, and she said you need to go see Ron (if I remember the name correctly), then she stuck her head back into her computer. I walked down the line until I was at Ron's area. He said "I've got a lot of people in front of you; have a seat", without looking up.
So I left. Won't be back. There's other places.