Your 36th St and Thomas has got to be the worst Wal Mart in the world. While I am sure this is going to fall on deaf ears as all my other complaints will today's terrible experience was your shopping carts.
I entered your store on the West side to shop. There were no baskets available for my small shop so I went for a shopping cart. 15 carts pulled apart later I was able to find one that worked. Broken, dented, wheels locked trash in them..... come on!!!!! During this whole time there is a greeter 10ft away from me who pretended like he didnt see a thing. I wont lie... I yelled at the poor guy. This situation is ridiculous, why are these broken carts being put in the bay for customers if they don't work or are cleaned out? Your greeter should be helping people with carts, not standing there doing nothing. So I shopped quickly and got in the checkout lane as quickly as possible at the worst Wal Mart in the world and the same guy came up to me to apologize and that he notified a manger. BFD, nothing was being about it, the same broken carts were still sitting there when i walked out. A little old lady was struggling to find one and I ended up giving her mine. Not one of your employees... me. Get your act together please, you are a multi billion dollar company and pay no attention to the worst Wal Mart in the world!