My boyfriend and I come here all the time. I'm addicted to it. They make our orders perfect attending to my excessive cheese obsession and even on the rare occasions something goes wrong or it gets busy ,they always apologize, give free upgrades, and what not. It's great. The employees are great. I know someone else mentioned they like seeing the diversity which I definitely agree with as well in terms of letting the employees keep their piercings and show tattoos. It's refreshing and gives a welcoming,inclusive atmosphere. :)