RZ has been my number one choice for styling and color for a few years now. The staff are always courteous and knowledgeable. I usually see Mikaela - who is amazing - but the few others I've had for cuts/washes/makeovers have been great, as well. When you call they will pull up your file with history and product-usage which is always helpful. When coloring, they do a test run first...thankful for that one. The scheduling can be a little confusing as sometimes I've had these test runs done before the actual appointments when I thought it would be both, but the last time they could actually fit me in right afterward to have it done so no big deal.
If you don't know what you want for a new style, just ask - they've always been able to guide me in good directions. Don't hesitate to look through the color books even just for fun - they have some amazing product lines that last longer than others I've had in the past.
Nail service is good, too, but keep in mind if you're looking for gels they almost never exist in more upscale salons now. The pedicures are pretty fantastic, too. I've never had a massage here (yet) but I've heard good things. Bridal packages seem to be fairly decent, too.
Don't let the older exterior fool you, the interior is stunning. It's also no-tip business, but the costs are pretty reasonable compared to most other places. And don't skimp on the hair washing - it's incredibly relaxing.