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  • One star is rare from me. I like to talk about positives and I am not hard to please if you read many of my other reviews. There is nothing positive I can say about this establishment. Service was horrible, food was not even average, prices are way too high for what you get. A group of 4 of us went at 4:00 pm on a Thursday with reservations. To keep this short, service was horrible. All of the food came out at the same time 45 minutes after we ordered. Salads, soup, entrees - all at once. I had to go up to the bar twice to get a refill on my guest's drinks. The bartender made me pay for them individually instead of getting them added to our bill. Food was boring and inadequate. Steak was cooked way wrong and our waiter never came back to check. I've had a better cut of steak at Ponderosa (remember them!?!?!) for 1/4 of the price. Shrimp cocktail was not deveined and was super tough - way over cooked and not fresh. Another guest had "Fish and Chips" - it looked like a child's plate or something you would get in jail - 1 small piece of fried whitefish and 9 cold steak fries. Salads were made with wilted and browned lettuce. It was completely nasty. I could keep going. The worst part was that the management team was 3 tables away from us and never tried to help. They were busy acting up-ity sampling wine from a vendor. There were only 2 tables active - us and a 6 top - and the 6 top got ALL of the service. I could go on more about the lack of cleanliness and other items, but no reason to. The food is lousy and way over priced and service was pathetic. Texas Roadhouse, Longhorn Steakhouse and Outback would have been better.
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