The owner is very nice and cares about her customers. I came in because I heard about their 40% off services for the month of May. I wanted a gel mani/pedi and was seated as a walk-in immediately. I believe Olivia was the name of the lady who did my manicure and she did a lovely job! However, the other lady who was doing my pedicure seemed like she was in a huge hurry. She didn't let my feet soak at all, she immediately started on my cuticles and it hurt honestly. After she polished my nails I looked at them and they were horrible. The polish was all over the cuticles and sides! I'm not one to pay for unsatisfactory services so I asked her to re-do them. She was noticeably upset but did it, cuticles and all, and the second time they looked much better because she took her time. Overall I would return to see Olivia she did a very nice job and the salon is very nice and clean.