I'm confused by all of the 5 star reviews
I used NLG for two years for my personal and LLC tax returns. Both years went very poorly.
It seems as if they have certain clients who they prioritize above others. If you are not their priority, you are forgotten about.
It was explained to me that the tax returns would be completed within 4 weeks of all documents being submitted. After 5 weeks, I didn't hear anything. Why? Because they hadn't even started...
It was finally completed after 10 weeks! Even then, instructions were poor and confusing
I definitely don't recommend NLG