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| - Food about average for Americanized Chinese food. I've picked up takeout there a few times, not because it's so good, but it's close by. I don't give many reviews, but since I have experienced repeated problems, I wanted to let other know. Every time I've visited, the same blond lady has been at the order counter and packs the food. I'm not sure if she's the manager or an employee. Tonight I ordered food at the counter between 6 and 6:30 p.m. After several minutes, just as I could see my food being placed on the shelf by the cook, someone that was a friend of the counter person came in and she came out from around the counter to hug him and then talk to him for several minutes. By the way, the place was about totally empty except for someone finishing up at a table and another person that ordered takeout just after me. Anyway, after talking to the friend for several minutes, she came back to the counter, took a glance that should have seen my food just sitting there, and proceeded to take the friend's order. That took several more minutes as they still had a lot of friendly talk and discussion about the menu. Finally after taking the man's cash and handing him change, she went over (now after 7 minutes) to put covers on my food and put it into the bag. I also noticed that she handled the tops, both outside and inside the covers of the plastic tops for the food without washing her hands after handling cash - I would imagine that is against local food handling regulations. A shame she had no concern for the customer whose food was sitting there so long getting cold so she could talk to her friend. It was not very warm when I arrived at home, about five minutes away.
I have ordered takeout for lunch on about five occasions. Every time the same lady was there taking the orders, putting tops on the food and putting it into bags. They have a lunch special where you get a free egg roll or spring roll with your entree. The first two times I requested the free spring roll, but when I got home the spring roll was missing. On the third visit I had to remind her that she forgot the spring roll. After the third visit I had learned that at this place you have to check to make sure the lady is not shortchanging you. Now I don't think this is on purpose and the lady is very friendly, just not well focused on doing her job properly.
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