In general, I think the stylist are good at what they do. I have been a little put off by the management-- not terribly friendly and unprofessional. I scheduled an appointment with a stylist and the stylist left without my knowledge. So when I showed up for my appointment, I thought I was going to get the stylist I requested. No one bothered to call and tell me that my requested stylist was no longer there. If I purposely make an appointment weeks in advance because I like the way someone does my hair, I expect to be notified if they can not follow through on their end of the deal. The lady was unapologetic and rude. The stylist did a great job and not her fault but I still would have liked the heads up before my appointment so I could cancel if I wanted (which is why I think they were shady and dishonest about notifying me). I won't be back.