I arrived later in the evening, an hour before closing but I promptly greeted. I don't recall the wait time but it was a little longer than anticipated but I loved that I was offered water and give the chance it shit in a chair & use the massage feature while I waited. This is something that's never been offered to me at any other salon no matter how busy.
There were only 3 techs all were tied up, but as soon as one finished she wasted no time to start on my pedicure. Sometimes I feel uncomfortable when techs speak in their native tongue, especially if laughter is involved. They made me very comfortable and spoke primarily English, when they did speak their native language I didn't feel as if I was the topic, as I have in other salons.
My pedicure was going to go longer than the hours of operations but not once did I feel rushed or as if they were rushing. Another customer had finished her manicure after the salon had closed & was waiting for her hotel shuttle, she was going to wait outside but the owners/techs insisted she wait inside until her ride arrived. Part of our conversation was that I also wanted my legs waxed, & they were totally cool with waxing my legs still even though they were now technically closed. I really appreciated all their efforts to ensure I felt taken care of. The service was excellent and I will definitely return and recommend. I prefer this salon to the one across the street... that Tips & toes, they lack good customer service.