I only come to this service ontario because its convenient. However, some of the workers seem to hate their jobs. I get it, it's tough dealing with people day to day, but when one person irritates you, it isn't a door way to ruin another's.
I was misinformed by one of the employees from this location regarding my vehicle. What angered me more was that the manager brought up the idea that maybe I had "forgotten" what the lady said because she worked there for so many years. I'm pretty sure that I would have remembered that I would have to TOW my car somewhere. She cost me extra money by giving me the wrong information and for that I will never forgive them.
I did call service ontario and got another lady to review the steps in what I needed done, and she proceeded to tell me that that woman should have told me what I was getting myself into. She even asked me which location I was served at.
If you're just coming here to do something quick, come early and get it over with. The workers aren't the friendliest, and I'm sure they don't get any friendlier as the day passes.