I seldom frequent this restaurant because the service is subpar compared to the local competition. Used to be a regular customer for lunch/takeout at HOG. Though the dishes are adequate and the prices competitive the service really sucks. When I used to eat here upon finishing my meal and head over to the cashier to pay my $25-$35 (with an extra take out dish) 9 times out of 10 she will ignore me, cash in hand, and service someone who is Chinese-speaking. I realize that I don't speak fluent Chinese but that is no reason to discriminate! I'm a regular, paying customer and she knows that.
I decided to give this restaurant an other try today and went in for a late lunch. The place wasn't busy at 2:15pm. I waved for the waitress and pointed out the lunch special menu (11am-3pm) of Curry Beef Brisket on Rice -which other customers were ordering. She took her time to come over and told me that the lunch special was over. i said it was only 2:15pm and the special is good until 3pm. She walked away so I had to ask another waitress to assist with my order.
They lost a regular customer in me. Lots of Chinese restaurants in Downtown Chinatown with good food and service who would appreciate my business. Chinese Restaurants like Canteen, Swatow, Rol San, king Noodle House, Lee Garden and Rosewood etc.