I honestly cannot say enough about this location and how much they went above and beyond to help me out. Without getting into detail , I had some severe account issues and unauthorized charges to my account. Customer care had Misinformed me that this location is where part of this had taken place. I went into this location pretty upset and looking for some answers. My first contact was with Lilly. She was immediately compassionate to my situation and started to do some research. After some research we had found out that it did not occur at this location. At this point it was approaching closing time and they could've told me I needed to call customer care and that it didn't involve them. However they did everything they could to help me fix my account and find out the location where some unauthorized charges took place. Lilly and another gentlemen I believed named Julian (both were leads I think) worked so hard to help me out and stayed in the store almost an hour past closing time. They were able to help me get so much information that I needed to get this issue resolved and take proper action. They never made me feel like a bother to them even though I'm sure they were ready to go home. I live on the opposite side of town and this great service will make me return to this location