So I went here cos I needed to change the length of my bracelet, it was a gift from my brother and the size is kinda big for me. One of the ladies helped me out. She is a chinese/vietnamese I ain't really sure. She helped me a lot from picking stoppers and charms and so much more but the most disturbing part are her nails. It's really DIRTY, LONG and DISGUSTING. I mean, she's working on a jewelry shop. Her job is to manipulate the bracelet, the charms, showing the rings, earrings, etc and we can all see that. Nonetheless, she was very helpful but has a very POOR hygiene.